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Last updated: January 1, 2025
Privacy Policy
At HealthHalo AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please review this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect several types of information, including:
- Account Information: Name, email address, and password when you create an account.
- Health Data: Lab reports, activity data, sleep data, nutrition logs, weight, and other health information you upload or log.
- Usage Data: Information about how you interact with the platform, including features used, timestamps, and device information.
- AI Interaction Data: Questions you ask the AI assistant and the responses generated.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the platform
- Process and analyze your health data to generate insights
- Respond to your questions through the AI assistant
- Communicate with you about your account and updates
- Improve our services and develop new features
- Comply with legal obligations
Data Storage & Security
Your data is encrypted both in transit and at rest using industry-standard protocols. We use row-level security at the database level to ensure your data is isolated to your account. We employ physical, electronic, and administrative safeguards to protect your information from unauthorized access, alteration, or destruction.
Data Sharing
We do not sell your health data to advertisers, insurers, employers, or any third party. We may share your information in the following limited circumstances:
- With AI providers to generate insights (your data is processed under their data processing agreements and is not used to train models for other users)
- With your explicit consent
- To comply with legal obligations or law enforcement requests
- In connection with a merger, acquisition, or sale of assets (with continued protection of your data)
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your data
- Rectification: Correct inaccurate data
- Erasure: Delete your account and all data
- Restriction: Limit how we process your data
- Data Portability: Export your data in a structured format
- Objection: Object to certain processing activities
To exercise any of these rights, visit our Data Request page or contact us at privacy@healthhaloai.com.
AI Data Usage
When you use the AI assistant, your health data and questions are sent to AI providers to generate responses. This data is processed under strict data processing agreements and is not used to train models that benefit other users or third parties. You can manage your AI data permissions at any time from your account settings or via the Data Request page.
Cookies
We use cookies and similar technologies to operate and improve our platform. Cookies are small files stored on your device that help us authenticate sessions, remember preferences, and analyze usage. Please review our Cookie Policy for detailed information.
Children’s Privacy
Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@healthhaloai.com
- Contact page: Contact Us